Hole lotta questions? We've got the answers...
Got a craving for answers as big as your love for donuts? You’re in the right place!
Whether you’re wondering about our flavors, delivery options, or how to get your hands on a fresh box of Doboy’s finest, we’ve covered all the essentials right here.
Take a scroll, and if you don’t find what you’re looking for, drop us a message—we’re always happy to chat.
FAQ'S
Our Donuts
Where are Doboy Donuts made?
All our donuts are handmade daily in our bakeries to ensure the perfect balance of flavor, texture, and freshness.
Do you offer vegan options?
Yes, we offer a selection of vegan donuts.
How long do your donuts stay fresh?
We recommend enjoying your donuts on the day of purchase for optimal freshness. If kept in a cool, dry place, they can remain fresh for up to 48 hours.
Can I freeze Doboy Donuts?
We advise against freezing our donuts, as it may compromise their texture and overall quality.
FAQ'S
Ordering & Delivery
How can I place an order?
You can order our donuts through our website for national delivery or local delivery via partners like Deliveroo, Uber Eats, and Just Eat.
Do you offer same-day delivery?
Yes, we offer same-day delivery through our local delivery partners in Leeds, Wakefield, and Castleford.
What are your delivery areas?
We provide local delivery in Leeds, Wakefield and Castleford through our delivery partners. We also provide nationwide delivery with DPD.
Can I customise my donut box?
Absolutely! You can customise the donuts in your boxes by selecting the national delivery option on the website. You can also purchase through our delivery partners and create your own boxes!
How do I modify my order?
If you need to make changes to your order, please contact us as soon as possible through our website's contact form. We cannot guarantee that we are able to modify your order but we will do out best to accommodate you.
FAQ'S
Store Information
What are your store locations and opening hours?
Our stores are located in Leeds (LS4 2BL), Castleford (WF10 5NW), and Wakefield (WF2 9BL). All locations are open 7 days a week from 10:30 AM to 6:00 PM.
Do you offer in-store pickup?
Yes, we offer in-store pickup. Give us a call and we will prepare your order for you!
FAQ'S
Wholesale & Events
Do you offer wholesale options?
Yes, we provide wholesale opportunities. For more information, please visit the Wholesale section on our website
Can I place a bespoke order for events?
Yes, we cater to events such as weddings, birthdays, and corporate functions. To discuss bespoke orders, please contact us through our website's contact form.
Can I place a bespoke order for events?
Yes, we cater to events such as weddings, birthdays, and corporate functions. To discuss bespoke orders, please contact us through our website's contact form.
FAQ'S
Allergens & Dietary Information
What allergens are present in your donuts?
Our bakery handles ingredients including sesame, gluten (wheat flour, malt syrup), eggs, milk (butter, curd cheese, brie), peanuts, and nuts (chocolate hazelnut spread). Due to the open nature of our bakery, cross-contamination is possible.
Do you have restricted diet options?
We offer a whole range of vegan friendly Donuts, check them out here. Currently, we do not offer gluten-free donuts.
Still feeling glazed?
If your question isn’t covered here, don’t worry—we’re happy to help! Get in touch with us, and we’ll do our very best to answer all of your questions!
